Getting Help
To get help with Arena, select one of the following options:
To reset your Arena password, please enter the email address you use to log in to Arena, enter the character code to verify that you're a human user, and click Submit. (If you can't read the code, try refreshing the page for a new code.) If you have set up a security question, you will receive an email instructing you how to reset your password. If you have not yet set up a security question, your Account Administrator will be notified to assist you.
If you received the login prompt while working in Arena, your session has expired and you should log in again. To improve application security, user sessions in Arena expire after 90 minutes of inactivity or 10 hours of continuous use.